Privacy Policy

This Privacy Policy describes how Flowtic collects, uses, and protects the personal data of users who access this website or contact us through the available forms.

1. Data Controller

The controller of the personal data is Flowtic, Sole Proprietorship (Empresário em Nome Individual), hereinafter referred to as “Flowtic”.

2. Personal Data Collected

The personal data collected is limited to what is strictly necessary for contacting you and responding to information requests, namely:

  • Name
  • Email address
  • Phone number
  • Business type
  • Message submitted by the user

3. Purpose of Processing

Personal data is processed exclusively for contact purposes, responding to information requests, presenting services, and following up on potential business opportunities.

4. Legal Basis

The processing of personal data is based on the data subject’s consent given when submitting the form, as well as the need to take pre-contractual steps at the data subject’s request.

5. Data Retention

Personal data will be retained only for the period necessary for the purpose for which it was collected or for as long as applicable legal obligations require.

6. Data Sharing

Flowtic does not share personal data with third parties, except where necessary to comply with legal obligations or with the explicit consent of the data subject.

7. Data Subject Rights

Under applicable law, the data subject has the right to access, rectify, erase, restrict, object to, and port their personal data.

These rights may be exercised by submitting a written request to the email address indicated on the website.

8. Security

Flowtic adopts appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, or improper disclosure.

9. Changes to this Privacy Policy

Flowtic reserves the right to amend this Privacy Policy whenever necessary. Any changes will be published on this page.

10. Contact

If you have any questions regarding the processing of personal data, you may contact us through the means provided on this website.